activeOccupied

Service Coordinator

Program Delivery

Position

Durable structural seat

Operational Role

Durable responsibility

Person

Current human coverage

Position is structural. Operational Role is responsibility. Person is current human coverage.

Position assignments

Current occupants and coverage

Jordan KimIncumbent

Jan 1, 2024, 12:00 AM UTC – present

Imported structure snapshot

Partial reviewed structureCurrent workspace basis

Source evidence as of: Jul 31, 2026, 5:00 PM UTC
Imported: Aug 1, 2026, 1:05 PM UTC

Focused hierarchy

Local reporting context

Follow this reporting branch one Position at a time. Reporting relationships do not assign Process ownership.

Manager chain

Executive Director of Services

Executive Coordination

Program Manager

Program Delivery

Service Coordinator

Program Delivery

No direct-report Positions are recorded.

Show 1 immediate peer

Delivery Lead

Program Delivery

Operating-model responsibility

Operational Roles held by this Position

Role mandates connect the structural Position to durable operational responsibility. A title or reporting line never creates this connection automatically.

Shared mandateOperations CoordinatorScope: Program delivery scheduling support2 Processes

Role coverage

Jordan KimPermanent

Jan 1, 2025, 12:00 AM UTC – present

Connected Processes

Receive a service request

Responsible for Step

Schedule the client kickoff

Owns Exception · Owns Process · Responsible for Step

Systems through connected Processes

Intake Vault

Stores submitted intake forms and restricted supporting documents.

Relay CRM

Records the promised start window and confirmed date.

CalendarDock

Checks availability and issues the confirmed calendar invitation.

Effective structural record

Jan 1, 2024, 12:00 AM UTC – present

All current Assignments, reporting relationships, mandates, and coverage on this page are evaluated at the common visible as-of timestamp.